Contact
We'd love to hear from you. Have a question, suggestion, or feedback? Contact us—we reply within 48 hours on business days. Support in Arabic, English, French, Spanish, and German.
Hexa is built for users like you. Whether you have a question about our converters and tools, want to suggest a new feature, report a bug, or share feedback—we're here to help. Our team reviews every message and strives to provide helpful, accurate responses. We support users worldwide in Arabic, English, French, Spanish, and German.
What can you contact us about?
You can reach us for tool support, conversion accuracy questions, feature requests, partnership inquiries, or general feedback. We welcome suggestions for new converters or tools that would help your workflow. If you've found an error in our calculations or content, please let us know so we can fix it quickly.
Contact information
Email us:
hireready.store@proton.meResponse time
We aim to respond within 48 hours on business days. For urgent issues, we prioritize bug reports and accuracy corrections. Please include your language preference if you'd like a response in a specific language.
Frequently asked questions
- How quickly will I get a response?
- We typically respond within 48 hours on business days. Bug reports and accuracy issues are prioritized. If you don't hear back within a week, please resend—occasionally emails get filtered.
- What languages do you support?
- We support Arabic, English, French, Spanish, and German. You can contact us in any of these languages and we'll respond in the same language when possible.
- Can I request a new tool or converter?
- Yes. We welcome feature requests. Describe the tool or conversion you need and how you'd use it. We consider all suggestions when planning new features.
- How do I report a bug or error?
- Email us with a description of the issue, the tool or page where it occurs, and the steps to reproduce it. Include your browser and device if relevant. We fix bugs as quickly as possible.